Privacy

This Privacy Policy outlines how Coined.by collects, uses, and shares your personal information when you visit or make a purchase from our website (www.coinedby.com) within Australia.

PERSONAL INFORMATION WE COLLECT

When you visit our website, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse our website, we gather information about the specific web pages or products you view, the websites or search terms that referred you to our site, and how you interact with our website. This information is referred to as "Device Information."

 We collect Device Information using the following technologies:

"Cookies" are data files placed on your device or computer, often containing an anonymous unique identifier. For more information about cookies and how to disable them, please visit http://www.allaboutcookies.org.

"Log files" track actions occurring on our website and collect data such as your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

"Web beacons," "tags," and "pixels" are electronic files used to record information about your browsing behavior on our website.

Furthermore, when you make a purchase or attempt to make a purchase through our website, we collect specific information from you, including your name, billing address, shipping address, payment information (such as credit card numbers), email address, and phone number. We refer to this information as "Order Information."

In this Privacy Policy, "Personal Information" encompasses both Device Information and Order Information.

 

HOW WE USE YOUR PERSONAL INFORMATION

We primarily use the Order Information we collect to fulfill any orders placed through our website. This includes processing your payment information, arranging shipping, and providing you with invoices and order confirmations. Additionally, we use this Order Information to:

Communicate with you regarding your order or inquiries.

Screen our orders for potential risks or fraud.

Provide you with information or advertising related to our products or services, subject to your preferences.

We utilize the Device Information we collect to help us screen for potential risks and fraud (specifically your IP address) and to improve and optimize our website. This involves generating analytics on how our customers browse and interact with the site, as well as evaluating the success of our marketing and advertising campaigns.

 

SHARING YOUR PERSONAL INFORMATION

We may share your Personal Information with select third-party service providers who assist us in using your Personal Information as described above. For instance, we use Shopify to power our online store, and you can review how Shopify handles your Personal Information in their privacy policy: [link to Shopify's privacy policy]. Additionally, we employ Google Analytics to gain insights into how our customers utilize our website, and you can learn more about how Google handles your Personal Information in their privacy policy: [link to Google's privacy policy]. You have the option to opt-out of Google Analytics: [link to Google Analytics opt-out].

We may also share your Personal Information when required to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information, or to protect our rights.

 

BEHAVIORAL ADVERTISING

As stated earlier, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may interest you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative’s educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

 

DO NOT TRACK

Please note that we do not modify our data collection and usage practices in response to Do Not Track signals from your browser.

 

DATA RETENTION

We retain your Order Information for our records as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless you request its deletion.

 

CHANGES TO OUR PRIVACY POLICY

We may update our privacy policy from time to time to reflect changes in our practices, operational needs, or legal and regulatory requirements. We encourage you to review our privacy policy periodically to stay informed about how we handle your personal information.

 

CONTACT US

For more information about our privacy practices, if you have any questions, or if you wish to make a complaint, please contact us via email at info@coinedby.com.